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COVID-19 Information

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk
Opening hours: 8am to 6pm (Monday to Friday)

Stay at home: guidance for households with possible coronavirus (COVID-19) infection

 

Symptoms

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature (above 37.8°c)
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

 

For most people, COVID-19 will be a mild illness. However, if you have any of the symptoms above, stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange.

 

Main messages

If you have symptoms of COVID-19 however mild, self-isolate for at least 10 days from when your symptoms started. You should arrange to have a test to see if you have COVID-19 – go to testing to arrange. Do not go to a GP surgery, pharmacy or hospital.

 

If you are not experiencing symptoms but have tested positive for COVID-19, self-isolate for at least 10 days, starting from the day the test was taken. If you develop symptoms during this isolation period, restart your 10-day isolation from the day you developed symptoms.

 

After 10 days, if you still have a temperature you should continue to self-isolate and seek medical advice. You do not need to self-isolate after 10 days if you only have a cough or loss of sense of smell or taste, as these symptoms can last for several weeks after the infection has gone. See the ending isolation section below for more information.

 

If you live with others, all other household members need to stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the household became ill or if they do not have symptoms, from the day their test was taken. If anyone else in the household starts displaying symptoms, they need to stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 14-day isolation period. The ending isolation section below has more information.

 

If you have symptoms, try and stay as far away from other members of your household as possible. It is especially important to stay away from anyone who is clinically vulnerable or clinically extremely vulnerable with whom you share a household.

 

Reduce the spread of infection in your home by washing your hands regularly for 20 seconds using soap and water, or use hand sanitiser, and cover coughs and sneezes.

 

Consider alerting people who you do not live with and have had close contact within the last 48 hours to let them know you have symptoms of COVID-19.

 

Following a positive test result, you will receive a request by text, email or phone to log into the NHS Test and Trace service website and provide information about recent close contacts.

 

If you feel you cannot cope with your symptoms at home, or your condition gets worse, then use the NHS 111 online COVID-19 service. If you do not have internet access, call NHS 111. For a medical emergency dial 999.

 

If you develop COVID-19 symptoms again at any point after ending your first period of isolation (self or household), follow the guidance on self-isolation again. 

 

Ending self-isolation

If you have had symptoms of COVID-19 or a positive test, then you may end your self-isolation after 10 days and return to your normal routine if you do not have symptoms other than cough or loss of sense of smell or taste. If you still have a high temperature, keep self-isolating until your temperature returns to normal and seek medical advice.

 

After 10 days, if you just have a cough or a loss of, or change in, your normal sense of taste or smell (anosmia), you do not need to continue to self-isolate. This is because a cough or anosmia can last for several weeks once the infection has gone. The 10-day period starts from the day when you first became ill.

If you continue to feel unwell and have not already sought medical advice, you should use the NHS 111 online COVID-19 service. If you do not have internet access, call NHS 111. For a medical emergency dial 999.

 

 

Ending household isolation

After 10 days, if the first person to become ill feels better and no longer has symptoms other than cough or loss of sense of smell/taste they can return to their normal routine.

 

If you live with others, then everyone else in the household who remains well should end their isolation after 14 days. This 14-day period starts from the day the first person in the household became ill. People in the household who remain well after 14 days are unlikely to be infectious.

 

If anyone in the household becomes unwell during the 14-day period, they should arrange to have a test to see if they have COVID-19 – go to testing to arrange. If their test result is positive, they need to follow the same advice for people with COVID-19 symptoms – that is, after 10 days of their symptoms starting, if they feel better and no longer have symptoms other than cough or loss of sense of smell or taste – they can also return to their normal routine. However, if their test result is negative, they need to continue with isolation as part of the household for the full 14 days.

 

Should someone develop COVID-19 symptoms late in the 14-day household isolation period (for example, on day 10 or later) the isolation period for the rest of the household does not need to be extended. Only the person with new COVID-19 symptoms has to stay at home for at least a further 10 days and should arrange to have a test to see if they have COVID-19 - go to testing to arrange.

 

At the end of the 14-day period, anyone in the household who has not become unwell can return to their normal routine.

 

If any person in the household with COVID-19 symptoms has not had any signs of improvement and has not already sought medical advice, they should use the NHS 111 online COVID-19 service. If they do not have internet access, they should call NHS 111. For a medical emergency, they should dial 999.

A cough or anosmia (a loss of, or change, in the sense of taste or smell), may persist for several weeks in some people, despite the infection having cleared. A persistent cough or anosmia does not mean someone needs to continue to self-isolate for more than 10 days.

     Covid-19 related pupil absence: A quick reference guide for parents

 

                                  

What to do if …

Action Needed

Return to school when

My Child has Covid-19 symptoms;

  • HIGH TEMPERATURE – this means you feel hot to touch ion your chest or back.
  • A NEW CONTINUOUS COUGH-this means coughing a lot more than an hour, or 3 or more coughing episodes in 24hrs.
  • A LOSS OR CHANGE TO YOUR SENSE OF SMELL OR TASTE.-this means you’ve noticed you cannot smell or taste anything.

DO NOT COME TO SCHOOL

Contact school to inform us.

Self-isolate the whole household for 14 days.

Get a test.

INFORM SCHOOL IMMEDIATLEY ABOUT TEST RESULT

…….The test comes back negative

My Child tests positive for covid-19……..

DO NOT COME TO SCHOOL

Contact school to inform us

Agree an earliest date for possible return. Minimum of 10 days.

Self-isolate the whole household for 14 days.

Bubble isolates/remote learning.

……They feel better. They can return after 10 days even if they have a cough or loss of taste/smell. These symptoms can last for several weeks.

My Child tests negative

 CONTACT THE SCHOOL

Discuss when your child can come back to school (same day/next day)

…..The test comes back negative.

My child is ill with symptoms not linked to covid-19

FOLLOW USUAL SCHOOL ABSENCE POLICY PROCEDURE

After 48hrs following the last bout of sickness/diarrhoea if this is the cause of absence

Someone in my household has covid-19 symptoms

DO NOT COME TO SCHOOL.

Contact school.

Self-isolate the whole household for 14 days.

Household members to get tested.

INFORM SCHOOL IMEDIATLEY ABOUT TEST RESULTS

…..The test comes back negative.

Someone in my household tests positive for covid-19

DO NOT COME TO SCHOOL.

Contact school

Agree an earliest date for possible return. Minimum of 14 days

…..The child has completed 14 days of isolation

NHS test & trace has identified my child has been in close contact of someone with symptoms of confirmed covid-19

DO NOT COME TO SCHOOL.

CONTACT SCHOOL

Agree an earliest date for possible return. Minimum of 14 days

…..The child has completed 14 days of isolation

We/my child has travelled and has to self-isolate as a period of quarantine.

Do not take unauthorised leave in term time.

Consider quarantine requirements and FCO advice when booking travel

Returning from a destination where quarantine is needed.

Agree an earliest date for possible return. Minimum of 14 days from return date.

Self-isolate the whole household.

…..The quarantine period of 14 days has been completed

We have received medical advice that my child must resume shielding

DO NOT COME TO SCHOOL

CONTACT SCHOOL

Shield until you are informed that restrictions are lifted and shielding is paused again.

…..School inform you that restrictions have been lifted and your child can return to school.

My child’s bubble is closed due to a covid-19 outbreak in school.

DO NOT COME TO SCHOOL

At home support your child with remote education provided by school.

Your child will need to isolate for 14 days.

…..School will inform you when the bubble will be reopened.


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